SN Digital Ideas Portal
We would like to add a flat shipping rate by product type. For example: we averaged the shipping costs of all remotes this year and it's about $10. If a customer purchases a remote online, we would want to pass along that fee to the customer and add a flat $10 shipping charge to their cart before checkout.
If more than one product is added, dotcom will default to one shipping rate and not total shipping costs for all parts.
| Requested Go-Live Date | Feb 5, 2024 |
| If date provided, please include any activations/initiatives/milestones associated with launch | No specific date needed, would like to activate as soon as it's available |
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Opportunity / Problem
Shipping costs eat up the margin of replacement parts, reducing profit and sometimes resulting in negative dollar values. |
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Performance Goals & Measurements
The goal is to be profitable in our online part sales. Part margins will stay whole. We can measure value by shipping costs purchased through the online channel. |
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| Strategic Imperatives | Key Enablers Foundational |
| Quarterly Focus | Q4 - Online Self-Service |
| Business Impact | Med Impact = >$100K |
