SN Digital Ideas Portal
It would benefit the customer as they feel confident in their purchase and benefit the stores from having to do less returns.
| Requested Go-Live Date | May 30, 2023 |
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Opportunity / Problem
Stores are returning appx. 2 sheets a week due to the fact that the customer bought the wrong size and got FlexTop and Split sizes confused. If we add these icons in, we should hopefully see a decrease in returns. |
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Performance Goals & Measurements
The goals would be to visually explain to the customer the difference between Split and FlexTop sizes |
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| Strategic Imperatives | Frictionless Customer Journey |
| Quarterly Focus | Q2 - Mid Funnel |
| Business Impact | Low Impact = <$100K |
| Estimated Dev Effort | Low |
Update: Bedding team was wondering if we could add a little message box like this one in addition to the icons within the variants.
Forgot to add a picture, sorry. Here it is :)